First Business Case
Our client complained that their procurement requests were time-consuming, as they managed all purchase request forms manually. Moreover, their Procurement Team relied on emails and manual signatures for technical data, pricing, equipment, and product purchase approvals. As a result, the team was overloaded with emails, while the purchasing process’s efficiency was low.
Our Approach
Our Business Process Management team developed a workflow automation solution and created user-friendly digitized forms to organize, streamline, and automate the Procurement Request process. As for the approval process, our team transformed manual-signature tasks into electronic-signature tasks. We created approval workflows that allowed the stakeholders to quickly and securely sign the forms. As a result, we reduced our client’s cycle time of the procurement requests from three to five weeks to only a few days.
Workflow Automation
Digitized Forms
E-Signatures
Summary of Results
$800K saved in procurement costs
User-friendly digitized procurement request forms
3 weeks saved per procurement request
Significant reduction in email volume
Streamlined the communication channels
Second Business Case
From raising a purchase request to issuing a purchase order, our client’s entire vendor onboarding process was prolonged, causing significant delays in project initiation.
Our Approach
After extracting the data records from our client’s operational SAP system and importing it to our Process Mining tool, we visualized the bottlenecks, reworks, and wastes, optimizing the process accordingly.