Our client’s “new joiner onboarding process” took on average two-and-a-half hours, which prevented their HR team from focusing on the more challenging tasks such as interviews and research.
Our Approach
Our team of experts mapped out the existing process and integrated our bot with the Microsoft Outlook to automatically read and extract the required information from the new joiner form. The bot also populated the data into the ERP system (Oracle) and automatically sent emails to the payroll and concerned teams.
As-Is Process
Process Time: 138 mins
Recruiter sends email forms to new joiner for completion
New-joiner sends back filled form
HR admin checks emails and validates the info received
New joiner received emails for incomplete / missing info
HR admin reviews the info again
HR admin manually enters new info into HR system
Payroll validates the data for inclusion
Manager prepares for start date, project activities, etc.
HR announces deployment of new joiner
Automated Process
Process Time: 3 mins
Recruiter sends email forms to new joiner for completion
New-joiner sends back filled form
HR admin checks emails and validates the info received
New joiner received emails for incomplete / missing info
HR admin reviews the info again
HR admin manually enters new info into HR system
Payroll validates the data for inclusion
Manager prepares for start date, project activities, etc.
HR announces deployment of new joiner
Summary of Results
Reduction in onboarding time from 2.3 hours to 3 mins
100% accuracy on new hire data entry into the system and validation by payroll
50% overall reduction in manual efforts
Encouraging resources to focus value added time to non-repetitive tasks